1. Order Cancellation

• Customers can cancel their order within 24 hours of placing it.

• Once the order is processed or shipped, cancellation is not possible.

• To request a cancellation, contact our support team at teamclaranco@gmail.com with your order details.

2. Refund Policy

• Refunds are applicable only in cases of damaged, defective, or incorrect items received.

• To be eligible for a refund, you must raise a request within 48 hours of delivery with clear images of the product and packaging.

• Once approved, refunds will be processed to the original payment method within 5-7 business days.

3. Returns & Replacements

• We accept returns only for damaged or incorrect products.

• Customers must return the item in unused condition with original packaging.

• Replacement is subject to product availability.

4. Non-Refundable Items

• Customized or personalized phone covers.

• Orders canceled after shipping.

• Products damaged due to misuse or mishandling.

For any queries, reach out to teamclaranco@gmail.com.